Debbie is a Principal in the ThinkPlace Singapore studio. She is an expert in business design, human-centred design and service innovation. Debbie is a pioneer in strategic design thinking for Singapore enterprises, public organisations and SMEs and has over a decade of experience enabling public and private sector organisations leverage design for strategic differentiation, service innovation and business transformation. She is also an innovation trainer and facilitator specialising in user research, customer experience, service design and public engagement. Debbie is currently taking her doctoral studies with the NUS College of Design and Engineering, Division of Industrial Design, researching design leadership in public organisations.